A driver is software used to communicate with the printer through the computer in order to manage ribbon choice, print intensity, contrast, insertion modes, etc.…

The driver also broadcasts internal notification and information from the printer. The driver must be installed before the first use of the printer and must be compatible with the target operating system.

Administrator rights are required for its installation.

Please note that the print head is a fragile component of the printer. It’s recommended to make cleaning cycle, if a poor-quality printing is noticed or after a period of inactivity.

 Use the cleaning pen from the Evolis High Trust® brand.

 The cleaning pen can be used up to 8 times for cleaning the print head.

 Follow the procedure below:

◾ Remove the cover from the cleaning pen.

◾ Unplug the power supply, open the cover, and find the print head.

◾ Gently rub the pen from left to right along the print head as indicated for few seconds.

◾ Close the cover. Reconnect the printer.

◾ After cleaning, please wait 2 minutes before using the printer again.

 

It’s recommended to:

1. Unplug the printer from its power supply before cleaning the print head.

2. Follow the cleaning cycles scrupulously.

3. Avoid any contact between the print head and any metal or sharp objects.

4. Avoid touching the print head directly with the fingers, as this could affect print quality or permanently damage the print head.

Protect also the print head and its components from any discharge of static electricity.

 Please refer to the user's guide or to the "How to clean the print head" delivered on the USB key with the printer.

The “User’s Guide” provides a clear explanation of every LED on the control panel.

 This guide is available on the Edikio USB key shipped with the printer, or, it can also be downloaded from Edikio website.

 How can I check if the printer is working properly (print the technical test card)?

 We recommend to print a technical test card to ensure that the printer is working properly. This card shows various technical information concerning the printer. (serial number, firmware, print head, etc.).

 Printing a technical test card

◾ Wait for any current print jobs to finish.

◾ Check that there is a ribbon and card in the printer.

◾ Press the control button for four seconds. All the warning lights go out.

◾ Press and hold down the control button again.

◾ The control button light comes on.

◾ Release the control button once the light flashes.

◾ The technical test card is printed.

◾ The printed card is ejected into the output hopper.

Printing the technical test card can also be launched from the Edikio Print Center. To do this, open the Edikio Print Center, double-click on the printer or right-click on "Properties" and go to "System details" then "Testing cards."